CRM
“CRM” robots for Bitrix24 business processes — ready-made activities for the workflow designer.
Clear a field
Sets any field of any CRM entity (deal, contact, company, lead) to an empty value.
CRMFind contact by phone or email
Searches for a contact in the CRM by phone number or email. Returns the ID and name of the first match.
CRMFind deal by condition
Searches for deals by filter: stage, assigned user, contact, company, or a custom JSON filter.
CRMFind lead by condition
Searches for leads by filter: stage, assigned user, phone, email, or a custom JSON filter.
CRMFind smart process item
Searches for smart process items by filter: stage, assigned user, or a custom JSON filter.
CRMFormat entity phone numbers
Reads all phone numbers of the lead / contact / company the workflow is running on and normalizes them to the chosen format.
CRMGet company/contact address
Reads the actual or legal address of a CRM company or contact, returning it as a single string and as individual parts.
CRMGet field value from a related entity
Reads the value of any field from a CRM entity (deal, contact, company, lead) by its ID.
CRMSet field value on a related entity
Sets the value of any field in a CRM entity (deal, contact, company, lead) by its ID.
CRMUpdate company by ID
Updates any company by ID from any workflow context. Fields are passed as JSON.
CRMUpdate contact by ID
Updates any contact by ID from any workflow context. Fields are passed as JSON.
CRMUpdate deal by ID
Updates any deal by ID from any workflow context. Fields are passed as JSON.
CRMUpdate lead by ID
Updates any lead by ID from any workflow context. Fields are passed as JSON.