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Remove value from a multiple-value field

The "Remove value from a multiple-value field" robot removes a specific value from a multiple-value CRM field (deal, contact, company, or lead) in Bitrix24 (Alaio) business processes and robots while preserving the other values. All matching occurrences are removed. It returns a Success Y/N flag, the number of occurrences removed, and the resulting number of elements in the field.

The robot cuts a given value out of a multiple-value CRM field and leaves all other values untouched — it is a targeted removal, not a rewrite of the whole list. The input is the entity type (deal, contact, company, or lead), its ID, the field code, and the value to remove; matching occurrences are taken out and the rest are kept. Typical use cases: drop a temporary tag from a deal on a stage change; remove an outdated address from a contact multiple-value field; clear a specific label from a list as the process runs. If the entity is not found or the parameters are invalid, Success = N is returned. It returns Success Y/N, the number of occurrences removed, and the resulting number of elements in the field — use them in the next steps of the business process.

What input parameters does the robot accept?

Parameter Type Required? Default
Entity type: deal / contact / company / lead string yes
Entity ID int yes
Field code string yes
Value to remove string yes

What does the robot return?

Parameter Type
Success (Y/N) string
Number of occurrences removed int
Resulting number of elements in the field int

What errors can the robot return?

The robot writes these messages to the business process log when it cannot complete a step. The text tells you what to fix in the settings or the data.

  • Error: invalid parameters
  • Entity not found

Scenario: drop the new tag on first contact

  1. A deal enters the In progress stage
  2. The robot removes the value new from the deal tag multiple-value field
  3. When Success = Y the process continues and the number of occurrences removed is used downstream

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